We want you to love your new  Misssilvershoes! If you are not fully satisfied with your purchase, you may return unworn, unused items in their original condition and packaging within 30 days of delivery for a full refund or exchange. Sale items are final sale and cannot be returned. Please note that return shipping costs are the responsibility of the customer unless the item is defective or incorrect. Refunds will be processed within 5-7 business days after we receive and inspect your returned item.